“Poor quality, with color issues on board. Also, i had emailed customer service within an hour to correct a personalized error. Didn’t get back to me for 3 days, and couldn’t guarantee that it would get corrected. Item shows up over a month later- not corrected.”
We are sorry to hear about your experience Laura. Since we informed you that we can no longer make any changes, we offered to cancel the board so that you can re-order with the correct personalization. However, you informed us that rather just keep the original order. We totally understand your disappointment and we are looking forward to serving you better in the future.
