“I ordered one that said Gather and they sent me one that said welcome. I tried to contact customer service but they stated that is what I ordered and offered no further assistance even though I have the order with the picture.”
We are sorry to hear that there were some concerns regarding the item that you received. The doormat that you ordered was base on the design you chose and the personalization details you submitted. Upon reviewing your order it was done correctly base on what you submitted when the order was placed. Hoping for your understanding regarding the matter.
