Thank you for your feedback Jenel and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
“The mat took about 1.5 months to arrive. Ordering was difficult, as there was no place to enter customizations. The finished product is missing "home." I tried to reorder, but the mats are no longer available in the catalog. This is the first time I have had an issue with Qualtry products.”
Hello Ashley, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.
