“The plastic luggage tag protector was scratched up on the outside making my tags unattractive and it’s noticeable. It looks like I was sent 2 used cases! I’m very disappointed. Not cool.”
We are sorry to hear that there was a problem with the leather cases you received. Although it might take longer than usual due to the surge of orders for the holiday season, we have already requested a replacement to be sent you. Kindly bear with us as we take care of this for you.