“Obviously, this company is out to screw their customers. I ordered 2 tags and only received one. When I contacted the company they wanted to charge me full shipping costs again. Don't give them a dime of your money... they sure don't deserve it.”
Hello Daniel, looking at your order , only one luggage tag was in your cart at checkout.
It seems that you forgot to increase the quantity or personalize and add the remaining item/s of your deal.
To resolve this issue since you mentioned that your Groupon deal is good for two,
We have provided a new code that you can use as a one time courtesy to place a new order for the remaining luggage tag that you missed since your original code is only good for one time use.
The courtesy voucher we provided will cover for item cost but not the shipping.
“I love the aluminum luggage tags. They are very nice looking. I have been buying them for years and giving them to everyone in my extended family. They all travel overseas a lot and the tags have been very helpful for finding their luggage.”
