We are sorry to hear that there was a problem with the item that you received. For quality and production purposes, kindly send us an email with the photo of the affected item that shows the issues that you mentioned so that we can have it checked. You may send it to support@qualtry.com.
Hello Lenae,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
