“These were well done. I bought 12 as gifts for friends. They were beautifully done, arrived in a short time, and the color was rich. Their customer service is good too - and how often can you say that about companies these days. With customer service being practically non-existant today, Qualtry reigns.”
Hello Susan, We are sorry to hear that your power bank no longer works. With proper care, this usually last for years. No worries, we have already requested for a replacement to be processed. The tracking information will be sent to you through email once your replacement has been shipped.
“I took advantage of doing all my Christmas gift buying from Qualtry and am so glad I did. The power banks are darling and personalized but the customer service was even better. I had an issue with mine and they immediately replaced it with a new one. Now to be honest, I haven't given out my other 30 but I know if I have any issues, they will take care of them. They stand by their products.”
