“The mat finally came months after I ordered it. It is a nice mat, no complaints there, except it has bad smell to it. After I opened it it stunk up my car. Smell seems to have dissipated a bit. So, if your wanting your personalized mat soon, don’t count on it. They also didn’t apply my discount.”
Hello Dawna, We are sorry to hear about your experience. We will have our customer service team reach out to you so that we can assist you regarding the matter.
“I love the size and quality of the placemat. Vibrant pink color and no issues with the customization. Once I let it air out from the rubber smell, I was able to use it for my dog. Comes in handy for my messy eater.”
“The pet placemat looks amazing! My dog tends to drink half of his water and splash the other half on the floor, and this has been great to protect the wood floor. The printing is sharp. They definitely could charge more for this - it's much better quality than you would expect for the price.”