“My order was placed December 7th and did not receive until January 6th. They were kind enough to still send me my order and refund me since I didn't receive it in time however the vinyl appears to be ironed on and it's crooked and not centered. Although I chose the "Santa's Favorite" design and approved all 5 bags, I received the "flown in by reindeer" design and my online order shows that too, for all 5 bags. I could see if I made a mistake accidentally ordering 1 incorrectly but not all 5. It seems as though that was altered.”
We are sorry to hear that there were some concerns regarding your order. Our customer service team already reach out to you regarding the matter and provided a resolution. Once again, we apologize for any inconvenience.
“Stencils are missing and peeling..names are amateurish in application, missing color and sloppy. Will not survive a washing. Side seam on one bag was not sewn...one bag is missing.”