We apologize for the experience you had with our company during your recent purchase from us. We understand that it was frustrating not having your product delivered in a timely manner, this is due to the sudden influx in orders and delayed shipments of raw materials from our suppliers.
We totally understand your disappointment and we are looking forward to making it up to you in the future.
We will have our customer service team reach out to you so that we can assist you further.