Additional Payments Reviews

4.7 Rating 35 Reviews

Questions

About Quictent:

For years, Quictent has walked into hundreds of thousands of families along with high-quality pop-up tents, party tents, greenhouses, shade sails, grow tents, and portable garages.

Free shipping to 48 U.S. states. 14-day free return for manufacturing defect.

Official Site: https://www.quictents.com

Email: sales@quictents.com

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“excellent”

Helpful Report

Posted 1 year ago

“First order of parts didn't fit!!!”

Helpful Report

Posted 1 year ago

Hi Billy, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. BTW, could you please share the following info so the support team can further help? Your share is a must to make everything move fast. For example, pictures or videos to illustrate the details. Please understand that it's an online order and your response litterally means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“Additional Payment was excellent. My whole experience with Quictent was great. Their communication was outstanding, and every thing they said, they followed through with beautifully. I will continue to purchase from this company.”

1 Helpful Report

Posted 1 year ago

“I ordered a replacement cover for a 9x10x8 greenhouse . Made my payment and was told cover was sent . Cover never arrived . Tracking showed FedEx label made , but never scanned . Customer service then said cover was resent . Cover never arrived . Tracking showed same senario . Next thing I know, a refund was being issued because item was out of stock . That’s BS to me . Why not send UPS if FedEx messed up . I feel like I was being jerked around for two weeks . You can follow my email trail to Martina to verify . Quictent gets a below 1 rating as far as I’m concerned . Martina below that . I will go to Grandio for my future greenhouse needs . This is Mike Bumgardner and you can use my name on this review .”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you so much for buying from Quictent. It's the Market Team. We're sorry to know that our service did not meet your expectations. We noted that the Support Team has refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We really hope you can go back after conversations with our representative. Have a smooth day!

Posted 1 year ago

“Their products are as good as expected but their customer service is amazing. They have gone out of their way to help me twice now.”

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Posted 1 year ago

“I'm not really happy that it was so easy for the wind to blow my greenhouse down and bent my support poles but it was extremely easy to get replacement poles quickly.”

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Posted 1 year ago

“I Purchased a cover about a year ago and it ripped across the top. I contacted for warranty work. I was extremely pleased with Milka Who took the time to assist me with my warranty. it was a pleasure working with this company with no questions ask. thanks again for my pro-rated cover of maybe better than 50% reduction of price. thank you Tim from Cincinnati”

Helpful Report

Posted 1 year ago

“Had a couple of issues with my cold frame covers and this company took care of everything and my garden is up and running for spring planting.”

Helpful Report

Posted 1 year ago