Hello,
Thank you for letting us know, and I'm sorry to hear your package arrived leaking — that's not the experience we want for any customer.
I'd like to get this resolved for you. Could you reach out to our customer service team directly with your order details? We'll be happy to look into a replacement or refund for you.
“It went on relativley easy with a brush. I applied it on decorative rock on the perimeter of our swimming pool. The unfortunates is that it made the color of the rock (made of concrete) darker and was not a matte finish that I was expecting. The finish is more of semi-gloss. I just hope that it performs over a 10 year period that I was told by the resaler.”
Application to raw, porous surfaces will result in a "wet look" that many customers find appealing.
This is easily avoided by applying a base coat of Micro-Seal as directed by the TDS.
