“Everyone was helpful and communicative. They clearly identified the problem, offered a solution, and were immediately responsive. The consummate level of support I expect (but appreciate) from Ratio.”
“Communication and repair (so far) were very good. Perhaps make clear fairly early in the repair process to mention any upgrades with details, so the customer can take advantage of any upgrades if they so choose.”
“Honestly, Trey was amazing. I do not feel like I'm exaggerating when I say that his might be the best customer service experience I've had in a long time.”
