Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.21

4.2 Rating 309 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

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“It’s a beauty!”

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Posted 2 days ago

“Simply the best coffee machine out there”

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Posted 1 week ago

“Love it! Brews delicious coffee quickly and consistently.”

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Posted 1 week ago

“Made one pot and didn’t work after that. Now I can’t get them to make it right or return my emails. Very disappointing!”

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Posted 2 weeks ago

Hi Andrew, we’re so sorry to hear about your Ratio Eight! We want to assure you that we’ve sent a follow-up email and have processed a replacement. If you have any questions or need further assistance, feel free to reply to our message or reach out directly at hello@ratiocoffee.com. You may need to check your spam or promotions folder just in case. While this certainly isn’t typical of the experience we aim to deliver, we appreciate you giving us the opportunity to make it right. We’re here to help!

Posted 1 week ago

“Was expecting a better tasting cup of coffee. Also, I don’t understand why the lid doesn’t close completely. In the closed position if you tip it, it will pour, which makes it spill risk when traveling. For $350 a little disappointed.”

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Posted 3 weeks ago

“Very good.”

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Posted 1 month ago

“I love my carafe.”

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Posted 1 month ago

“While I am happy with the coffee machine itself, I'm not satisfied with the carafe. It simply does not keep the coffee hot. Good for 15 minutes or so, then coffee is undrinkable. Honestly wish I had not made this purchase. Rated 2.”

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Posted 1 month ago

Hey Joe, we're glad to hear you’re happy with the coffee machine, but sorry to hear the carafe isn’t quite hitting the mark for you. Our carafe is designed to keep your coffee hot longer, so we really appreciate you sharing your feedback. If you’re up for it, we’d love to help troubleshoot and see if there’s a way to improve things. Please email us at hello@ratiocoffee.com—we want to make sure you’re loving the full experience!

Posted 1 month ago

“Did you know they used to make the water tank out of glass? Could have been plastic free… And is the tank supposed to hold 40 or 44 ounces of water? The fill line is 44 ounces which will fill the stubby little thermal carafe to just millimeters from spilling over (pro-tip: 42 ounces is the middle of the full circle – 1190 grams). Speaking of, the thermal carafe is probably the worst part of this set-up. Too top heavy, prone to dribbling, have to invert it completely to get those last drops out, and make sure you have the pour spout/handle screwed on very well. Oh, and cleaning it? Hope you have tiny hands to get in there. Alas, as I near the end of my return period, I decided to keep it as I figured out how to make more acceptable cup of coffee for my wife than the Moccamaster we had for 9 years which recently tried to melt a kitchen outlet.”

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Posted 1 month ago

“coffee is not very warm, no warming plate and glass carafe does not keep it warm.”

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Posted 1 month ago

“Fast service and really good packaging”

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Posted 1 month ago

“I am not pleased with the Carafe and filter it drains too slowly and allows gronds inot coffe”

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Posted 2 months ago

“coffee maker makes good coffee. Deliver times after orders placed could use improvement.”

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Posted 2 months ago

“It’s way way too heavy. It doesn’t feel good on the wrists. Also, it definitely doesn’t keep coffee warm enough for the price. Almost better off using the regular glass one.”

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Posted 2 months ago

“Excellent repair service. My Ratio came back looking brand new and the functioning of it is now top notch as my coffee tastes amazing !”

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Posted 2 months ago

“Great customer service. Just wish the product was a little more trustworthy for the price point. Several family members have owned the ratio and mine was the last one working. Love the idea and plastic free components are my biggest vice so love the ratio for that but wish it was just more trustworthy”

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Posted 2 months ago

“Consistent coffee, high quality components. Basket to grounds seel / shroud could be better.”

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Posted 3 months ago

“The machine makes good coffee but it is unbelievable to me that a coffee maker this expensive would have such a terrible carafe when it comes to pouring. How do you get it this wrong? Does not pour smoothly at all and can make a mess. Not happy about it. 3 stars”

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Posted 3 months ago

“I love my Ratio. I feel spoiled. It's the quietest and most delicious brew I've homemade in some time. Thanks!”

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Posted 3 months ago

“The best coffee maker I have ever used. I got the ratio, and a moccamaster at the same .the moccamaster got sent back it was nowhere in the ratio 4s league.”

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Posted 3 months ago

Ratio Coffee is rated 4.2 based on 309 reviews