Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.12

4.1 Rating 335 Reviews

74 %

of reviewers recommend Ratio Coffee

4.1

Based on 335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Ratio Coffee 5 star review on 21st October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Machine malfunctions..all three lights come on at random..the “bloom” light will come on randomly as well. Have ordered another machine and will return this one”

Helpful Report

Posted 1 week ago

“As you can see in the picture, the stainless steel is surrounded by a ring of plastic that in my usage is prone to peeling and breaking. So if you’re looking for a plastic-free experience to avoid microplastics in your drink - look elsewhere. There are fully stainless steel filters out there on other shops.”

Helpful Report

Posted 1 week ago

“I like this carafe and dripper and find it very handsome. but we all wonder why on earth the metal handle and rim are so incredibly heavy? Also the rubber stopper needs tweaking as one has to let a bit of air in at the back of the stopper to get a decent pour. These are significant problems for houseguests who treat the setup gingerly. Too bad, but it’s good to look at first thing in the morning.”

Helpful Report

Posted 1 week ago

“I have never spent this much on a coffee machine so I was expecting a little more perfection in the details. For me the coffee brewed is excellent. What upset me was I was using Ratio paper filters and 85 percent of the time the water backed up in the filter and took me to lift the hot paper filter up for it to flow. Next if I don’t perfectly align the glass pot I find water under the glass pot when I remove it to pour coffee. It does not leak the water coming out hits the rubber ring. Steam condensation forms on the outside of where the water comes out and you have to wipe it off. It might be me and maybe I am too picky but want to say again the coffee is great.”

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Posted 2 weeks ago

“Hells but doesn’t keep the coffee as warm that long”

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Posted 3 weeks ago

“We were so excited for this purchase and it honestly fell a bit flat. This is a premium product, or so it says, and we received a defective carafe and a damaged package upon arrival. We called customer service to have this taken care of and the first response was to try to pull off the plastic ourselves. This not only will not work, it also is not the answer that we were hoping for considering we paid $400 for this item and it arrived damaged. We are currently still waiting for a replacement. The coffee maker itself makes nice coffee but the customer service has not impressed and is making us consider the electric chemex instead.”

Helpful Report

Posted 1 month ago

Hi Allaire, thank you for sharing your feedback. We’re so sorry again about the carafe arriving defective and for the rocky start with service. I’m glad to share that your replacement has now arrived, and we hope it helps you enjoy your Ratio even more!

Posted 1 month ago

“Was expecting a better tasting cup of coffee. Also, I don’t understand why the lid doesn’t close completely. In the closed position if you tip it, it will pour, which makes it spill risk when traveling. For $350 a little disappointed.”

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Posted 5 months ago

“coffee is not very warm, no warming plate and glass carafe does not keep it warm.”

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Posted 6 months ago

“It’s way way too heavy. It doesn’t feel good on the wrists. Also, it definitely doesn’t keep coffee warm enough for the price. Almost better off using the regular glass one.”

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Posted 7 months ago

“The machine makes good coffee but it is unbelievable to me that a coffee maker this expensive would have such a terrible carafe when it comes to pouring. How do you get it this wrong? Does not pour smoothly at all and can make a mess. Not happy about it. 3 stars”

Helpful Report

Posted 8 months ago

“Love the Ratio 8, elegant and easy to use, very beautiful in the kitchen, 5 stars. Not a fan of the thermal carafe, 1.5 stars. It is uncomfortably heavy and hard to pour until empty (has to be tilted more than 90°. When full of coffee, it weighs over 4 and half pounds! This makes it unwieldy in your hand, like a small weapon. It also does not pour smoothly. Perhaps the channels in the rubber top need to be redesigned. For a coffee maker this nice, the Ratio 8 definitely deserves a better, lighter carafe. Thanks.”

Helpful Report

Posted 9 months ago

“Hello, there is one critical design flaw that prevents me from giving full stars. The underside area around the showerhead is plastic and has exposed screws. The steam and condensation that builds up around the shower head during brewing causes water to build up on the plastic underside and drop into your coffee during brewing. As i bought this to have the most minimal contact between my coffee and plastic, it is disappointing. To help this I wrapped foil around the showerhead area and made a cut out for the shower head. This had helped allow the condensation to build up on the foil rather than the plastic. However this is a pretty big eye sore on my nearly $700 coffee maker. My wife thinks it’s hideous and is not thrilled about it. I would love if ratio would have an actual stainless steel piece fabricated that could slip over and around the shower head area so that don’t have hot water building up and perspiring off the plastic underside into my coffee. I would happily pay for this to have a more seamless user experience and remedy the aesthetics of my beautiful machine. Please consider having a stainless steel piece fabricated! Thank you”

Helpful Report

Posted 9 months ago

“Considering that Ration Six brews wonderful coffee, and was priced accordingly, the Series 1 Thermal Carafe was an outright failure; hard to use, with a lousy pour -- would have been a disgrace on a Mr. Coffee. Series 2: Ratio had fixed the mechanical design problems, so it handles and pours well. Not sure how "thermal" it still is not. Should we expect hot coffee a half-hour after brewing? Probably yes in a $75 thermal carafe.”

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Posted 10 months ago

“I haven’t even received my order since September”

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Posted 11 months ago

“Hi Mark, how are you? Thank you for my R4 unit. From my initial 2x brews, I the R4 makes a decent cup of coffee (6 out of 10 rating). I noticed the water spouts are not consistent and pours uneven both times so far. I’m hoping It works better the next couple brews and will take of video. Cheers, TimWYoung”

Helpful Report

Posted 11 months ago

“The materials and feel of the R8 at 5 star! But, the thermal carafe does not do a good job at keeping coffee warm and it drips when you pour. Very annoying. Also, way too much water comes out for the bloom. I wish that could be controlled”

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Posted 11 months ago

“It does not hold the heat. Coffee gets cold quickly.”

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Posted 1 year ago

“I want this Carafe to work better than it does but 1/2 the time I can't use it in my Ratio 8 as it will overflow if I make a full pot. It doesn't drip fast enough (using a chemex filter). Unfortunately my ratio 8 is also a bit dissapointing as the bloom stage does only wets half of my grounds. While I'm happy with the machine (it makes a great cup or joe) and appreciate the quality parts (especially the glass water compartment), my expectations for the design (especially with the price tag) have not been met.”

Helpful Report

Posted 1 year ago

“While a huge fan of the coffee my Ratio Six produces, I remain disappointed that we had to pay anything for a defect-corrected carafe. This isn’t a $30 coffee maker. Further, I was quite surprised, after inspecting the replacement carafe, that the same corrected functionality can be achieved by gently removing the flexible plastic piece above the spout of the original defectively-designed carafe. I’ve tested the piece-removed carafe for a couple of days now and it works fine. And if for some reason, I want to have dripping all over my countertop during pours again, I can put the flexible plastic piece back - it attaches/snaps back in easily. But hey, for $40 I now have a lesson learned *and* a carafe planter suitable for flowers or cactus or something. TLDR version: Definitely buy the Ratio Six or the Eight if you want fantastic pourover coffee in the precise amount and strength you want. Now that the carafe has been corrected, you won’t have that to deal with. But yeah, if you already own one, maybe save yourself $40-$75 and simply remove the plastic piece. Doh.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We appreciate your insight. That part is removable and we're glad you prefer the pour without it. Our redesigned carafe aims to improve aesthetics and functionality by eliminating moving pieces like the lever.

Posted 1 year ago

“We have enjoyed our Ratio 8 coffee maker but it often cuts off in the middle of a cycle, leaving water in the tank and unmade coffee and a big mess. The interior area under the cap has begun to bubble and peel off with use and so there are metallic flakes in our tank that had to be fished out.”

Helpful Report

Posted 1 year ago

Ratio Coffee is rated 4.1 based on 335 reviews