Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.21

4.2 Rating 309 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

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“convenient packaging. easy to use. just add water!”

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Posted 9 months ago

“We love the mission to have to no plastic at all.”

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Posted 10 months ago

“V well designed using high quality, heavy duty material.”

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Posted 10 months ago

“Broke my Ratio, which now requires a hardware update. Really wish there was some kind of warning on this product.”

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Posted 10 months ago

“Great upgrade from the glass carafe that came with the Ratio. Frankly I'm surprised it took five years to break the glass one -- it's tall, and I am clumsy. The day finally came, and I upgraded to the thermal carafe with ceramic dripper. The generic filters sit higher in the new carafe, so there is less coffee splashing on the countertop during brewing. The thermal carafe keeps the coffee hot longer, and the pour spout doesn't drip. Great upgrade!”

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Posted 11 months ago

“I bought the ratio 6. It was awesome. Everything I want in a home brewer. I only do pour over, but if I have company this is the best way to make batch coffee for guests. I could not tell that it was refurbished. Feels brand new.”

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Posted 11 months ago

“Overall it's great, but it's I hate the fact that you can't seal off the carafe now. I tend to make a pot and drink it throughout the day alone. Cutting another groove in the lid would have been simple to give it a third locked shut position. The simplicity with which that would have been accomplished through no real additional extra manufacturing costs and the fact y'all choose not to because "we didn't see any added benefit" kind of ruins any good about the new design, even though other than no shut position its pretty perfect.”

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Posted 11 months ago

Thanks for the note! We actually produced multiple prototypes of a 3-position design, but after months of testing, we decided the 2-position was better. Appreciate your input!

Posted 11 months ago

“I want this Carafe to work better than it does but 1/2 the time I can't use it in my Ratio 8 as it will overflow if I make a full pot. It doesn't drip fast enough (using a chemex filter). Unfortunately my ratio 8 is also a bit dissapointing as the bloom stage does only wets half of my grounds. While I'm happy with the machine (it makes a great cup or joe) and appreciate the quality parts (especially the glass water compartment), my expectations for the design (especially with the price tag) have not been met.”

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Posted 11 months ago

“It is very easy to use and coffee tastes great.”

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Posted 11 months ago

“4 out of 5. It's beautiful,it maintains heat but needs some sort of handle. It's hot to pick up and easy to drop. This is our second.”

Ratio Coffee 4 star review on 3rd June 2024

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Posted 1 year ago

“While a huge fan of the coffee my Ratio Six produces, I remain disappointed that we had to pay anything for a defect-corrected carafe. This isn’t a $30 coffee maker. Further, I was quite surprised, after inspecting the replacement carafe, that the same corrected functionality can be achieved by gently removing the flexible plastic piece above the spout of the original defectively-designed carafe. I’ve tested the piece-removed carafe for a couple of days now and it works fine. And if for some reason, I want to have dripping all over my countertop during pours again, I can put the flexible plastic piece back - it attaches/snaps back in easily. But hey, for $40 I now have a lesson learned *and* a carafe planter suitable for flowers or cactus or something. TLDR version: Definitely buy the Ratio Six or the Eight if you want fantastic pourover coffee in the precise amount and strength you want. Now that the carafe has been corrected, you won’t have that to deal with. But yeah, if you already own one, maybe save yourself $40-$75 and simply remove the plastic piece. Doh.”

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Posted 1 year ago

Thank you for your feedback! We appreciate your insight. That part is removable and we're glad you prefer the pour without it. Our redesigned carafe aims to improve aesthetics and functionality by eliminating moving pieces like the lever.

Posted 1 year ago

“Ratio Eight leaks all over the place when I brew full amount. Perhaps I have a defective unit but unfortunately disappointed given the product promise.”

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Posted 1 year ago

We are so sorry to hear that, Premal! Someone from our customer experience team will reach out to see what's going on and make this right.

Posted 1 year ago

“We've only had it for a week, but it does a miraculous job at brewing, a delicious cup of coffee, very consistent in flavor, very easy to use and clean”

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Posted 1 year ago

“Great folks who care about coffee, quality, and convenience!”

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Posted 1 year ago

“Very well made and does exactly as it says . The brew stays hot for 90 mins . Easy to wash up . Sturdy design . Sale staff Kyla was brilliant , polite, and thorough ensuring I got what I required . Brilliant ! 5 star 10/10”

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Posted 1 year ago

“We have enjoyed our Ratio 8 coffee maker but it often cuts off in the middle of a cycle, leaving water in the tank and unmade coffee and a big mess. The interior area under the cap has begun to bubble and peel off with use and so there are metallic flakes in our tank that had to be fished out.”

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Posted 1 year ago

“Much better design than the old one. Pours really well and I like the new lid design as well.”

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Posted 1 year ago

“The new thermal carafe is a huge improvement over the original. I highly recommend that you purchase this carafe as a replacement for your original one. You won't regret this decision.”

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Posted 1 year ago

“Marked improvement. Definitely worth the coin. I was fine with the old carafe much like I was fine with wearing glasses. Then I got lasik. This new carafe is the lasik of coffee pots.”

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Posted 1 year ago

“Obviously the equipment is amazingly. Great build quality. Even better customer service.”

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Posted 1 year ago

Ratio Coffee is rated 4.2 based on 309 reviews