Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.22

4.2 Rating 300 Reviews

78 %

of reviewers recommend Ratio Coffee

4.2

Based on 300 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 out of 5. It's beautiful,it maintains heat but needs some sort of handle. It's hot to pick up and easy to drop. This is our second.”

Ratio Coffee 4 star review on 3rd June 2024

Helpful Report

Posted 11 months ago

“While a huge fan of the coffee my Ratio Six produces, I remain disappointed that we had to pay anything for a defect-corrected carafe. This isn’t a $30 coffee maker. Further, I was quite surprised, after inspecting the replacement carafe, that the same corrected functionality can be achieved by gently removing the flexible plastic piece above the spout of the original defectively-designed carafe. I’ve tested the piece-removed carafe for a couple of days now and it works fine. And if for some reason, I want to have dripping all over my countertop during pours again, I can put the flexible plastic piece back - it attaches/snaps back in easily. But hey, for $40 I now have a lesson learned *and* a carafe planter suitable for flowers or cactus or something. TLDR version: Definitely buy the Ratio Six or the Eight if you want fantastic pourover coffee in the precise amount and strength you want. Now that the carafe has been corrected, you won’t have that to deal with. But yeah, if you already own one, maybe save yourself $40-$75 and simply remove the plastic piece. Doh.”

Helpful Report

Posted 11 months ago

Thank you for your feedback! We appreciate your insight. That part is removable and we're glad you prefer the pour without it. Our redesigned carafe aims to improve aesthetics and functionality by eliminating moving pieces like the lever.

Posted 11 months ago

“Ratio Eight leaks all over the place when I brew full amount. Perhaps I have a defective unit but unfortunately disappointed given the product promise.”

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Posted 11 months ago

We are so sorry to hear that, Premal! Someone from our customer experience team will reach out to see what's going on and make this right.

Posted 11 months ago

“We've only had it for a week, but it does a miraculous job at brewing, a delicious cup of coffee, very consistent in flavor, very easy to use and clean”

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Posted 1 year ago

“Great folks who care about coffee, quality, and convenience!”

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Posted 1 year ago

“Very well made and does exactly as it says . The brew stays hot for 90 mins . Easy to wash up . Sturdy design . Sale staff Kyla was brilliant , polite, and thorough ensuring I got what I required . Brilliant ! 5 star 10/10”

Helpful Report

Posted 1 year ago

“We have enjoyed our Ratio 8 coffee maker but it often cuts off in the middle of a cycle, leaving water in the tank and unmade coffee and a big mess. The interior area under the cap has begun to bubble and peel off with use and so there are metallic flakes in our tank that had to be fished out.”

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Posted 1 year ago

“Much better design than the old one. Pours really well and I like the new lid design as well.”

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Posted 1 year ago

“The new thermal carafe is a huge improvement over the original. I highly recommend that you purchase this carafe as a replacement for your original one. You won't regret this decision.”

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Posted 1 year ago

“Marked improvement. Definitely worth the coin. I was fine with the old carafe much like I was fine with wearing glasses. Then I got lasik. This new carafe is the lasik of coffee pots.”

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Posted 1 year ago

“Obviously the equipment is amazingly. Great build quality. Even better customer service.”

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Posted 1 year ago

“There should be a handle on the ceramic part that holds the filter and coffee if you want to take it off before it finishes dripping. The craft is not keep the coffee, very hot, it does not seal completely with the stopper. It’s difficult to pour the coffee.”

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Posted 1 year ago

“The new carafe finally solved my one major gripe about our Ratio 6. New spout no longer has sputtering drip. So happy!”

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Posted 1 year ago

“lightweight and easy to clean...you don't have to worry about running out of paper filters”

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Posted 1 year ago

“Great, love the Ratio and the team. Great customer service, too!”

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Posted 1 year ago

“responsive and helpful”

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Posted 1 year ago

“Unit functioned normally for 7 years, then stopped working. 7 years is not a good lifespan for coffee maker in my opinion.”

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Posted 1 year ago

“Immediately after attempting to clean my Ratio 8 with Halefresh, the coffee maker stopped working. I have sent it to Portland to get fixed.”

Helpful Report

Posted 1 year ago

“The ultimate 'Form Meet Function' coffee brewing company. I've tinkered with the pour-over Ratio 8, and the heat holding Ratio 6 - and have enjoyed outstanding coffee from each! I much appreciate the ability to make a coffee by which hot water doesn't touch plastic on the way from beans to lips - the 8 is perfect for such a task. It is hard to find coffee machinery that is not plasticized, and even harder to find Made in USA options. Bravo Ratio!”

Ratio Coffee 5 star review on 8th February 2024

Helpful Report

Posted 1 year ago

“5/5 stars. This machine is elegant and makes it easy to brew great coffee. Love the bloom feature and minimal plastic usage in its construction.”

Helpful Report

Posted 1 year ago

Brad, thanks so much for the feedback and glad to hear you're enjoying your Six!

Posted 1 year ago

Ratio Coffee is rated 4.2 based on 300 reviews