Ratio Coffee Reviews

Name: Ratio Coffee
Address: 1204 SE Water Ave, Suite 15, Portland
Rating: 4.21

4.2 Rating 309 Reviews

77 %

of reviewers recommend Ratio Coffee

4.2

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Ratio Coffee 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Happy we got the replacement”

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Posted 6 months ago

“I was excited to finally receive the Ratio 4 after a long wait but unfortunately it was a major disappointment. The machine has a high pitch tone when it starts brewing. The placement of the power button is annoying and constantly is accidentally touched and activated when you remove or put back the basket. Lastly, when I put in my cream the coffee was too cold which when I normally do a pour over at 204 it’s perfect with cream. So it brews too cool. Also, customer service has been totally non responsive! I will be returning this machine if they ever will acknowledge my email.”

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Posted 6 months ago

Hey Sama, Apologies for our delay in replying to you - we have doubled our customer service team in the past 2 weeks and they are all in training and catching up as best as they can. No problem to return your machine - we will be in touch with steps on how to do this shortly.

Posted 6 months ago

“Hi Mark, how are you? Thank you for my R4 unit. From my initial 2x brews, I the R4 makes a decent cup of coffee (6 out of 10 rating). I noticed the water spouts are not consistent and pours uneven both times so far. I’m hoping It works better the next couple brews and will take of video. Cheers, TimWYoung”

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Posted 6 months ago

“It quit working, won’t run after a week. Still waiting to hear back from support.”

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Posted 6 months ago

“Too noisy of a unit Too easy to bump the start button No drip stop”

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Posted 6 months ago

“The coffee is good though no where near as consistent as my Balmuda.inconsistency seems to be the weak spot with many coffee makers. I roast my own beans, weigh them out, grind immediately before brewing and measure out the water. Was hoping to find a maker that could make multiple cups and have the quality and consistency of the Balmuda.”

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Posted 6 months ago

“The materials and feel of the R8 at 5 star! But, the thermal carafe does not do a good job at keeping coffee warm and it drips when you pour. Very annoying. Also, way too much water comes out for the bloom. I wish that could be controlled”

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Posted 7 months ago

“Honestly, Trey was amazing. I do not feel like I'm exaggerating when I say that his might be the best customer service experience I've had in a long time.”

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Posted 7 months ago

“The material is excellent and they perform well. They would be easier to use if there were more pleats, which likely would translate to smaller pleats. This smaller pleated shape would probably keep the filters up against the wall of the basket more consistently than filters with larger pleats.”

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Posted 7 months ago

“I love my ratio six machine. Please make a version with a metal filter basket!”

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Posted 7 months ago

“I’ve been trying to return it for over a week with no response.”

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Posted 7 months ago

“I have had the 6 for less than a week, still tinkering with it. It looks fantastic. Extremely quick brew. Dislikes include the spritz of coffee from the gasket upon pulling the carafe after the brew is complete, also finding coffee still in the basket after the brew is supposedly complete (maybe my fav Starbucks preground is too fine?) The water filler cap should have some exterior marking on it to alleviate turning it upside down to fit it in correctly. The carafe really needs to be inverted quite a lot to finish out the last of the coffee. Positives: The coffee we have been drinking for years has taken on a totally different wonderful flavor. Overall I like it, but may have to make some adjustments to accommodate the 6”

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Posted 7 months ago

“This review is for the Ratio 4. The wait is finally over and well worth it! I saw the demo at the SCA in Portland and was chopping at the bit to get one. The size is perfect. My first cup was outstanding, very smooth and balanced. I used a bright Kenya, and I was able to taste some fruit notes and plenty of clarity. I did a side-by-side comparison with the Fellow Aiden, and I found the Ratio 4 to be the better-tasting cup. I prefer not to deal with settings. I highly recommend this brewer. You get the benefit of a pour-over without the hassle of timing, and it has the built-in bloom feature. It does it all for you. I can now retire my Ratio 6 since it is larger than my needs.”

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Posted 7 months ago

“Excellent machine, well designed and very well made with Excellent materials.Little bit of learning curve to use the right amount of coffee grounds,with differnt grind. But it's worth it. Makes great coffee”

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Posted 7 months ago

“The filter works great! Best one I’ve ever had.”

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Posted 7 months ago

“Delightful machine. Makes delicious coffee and looks good doubt it.”

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Posted 8 months ago

“We love all the Ratio products we recently bought and are so excited to have our awesome tasting coffee each morning. We did not recieve any filters or cleaning clothes as advertised but all else is great.”

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Posted 8 months ago

“It does not hold the heat. Coffee gets cold quickly.”

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Posted 8 months ago

“Great reusable basket, easy to clean and looks like new everytime”

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Posted 9 months ago

“Arrived broken so returned. The water tank is no longer glass.”

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Posted 9 months ago

We're sorry to hear that you've decided to return your machine! We would have been happy to assist with a replacement or address any concerns. While the water tank is now made from high-quality BPA-free plastic for durability, we still strive to maintain the same premium brewing experience.

Posted 8 months ago

Ratio Coffee is rated 4.2 based on 309 reviews