“Ben and the team at Ratio is wonderful. Clean clear communication, excellent technical skills. My unit is repaired and I’m happy with the price I paid. I’m happy with the service. I’m an advocate for Ratio all the way.”
“Everyone was helpful and communicative. They clearly identified the problem, offered a solution, and were immediately responsive. The consummate level of support I expect (but appreciate) from Ratio.”
“Communication and repair (so far) were very good. Perhaps make clear fairly early in the repair process to mention any upgrades with details, so the customer can take advantage of any upgrades if they so choose.”
“Honestly, Trey was amazing. I do not feel like I'm exaggerating when I say that his might be the best customer service experience I've had in a long time.”
