Hi! We are so sorry to hear this! Unfortuantely, partial thawing in transit is normal, especially in the summer months. As long as there is a shred of ice in the bottles, they are at a safe temperature to either consume within 24 hours or put into the freezer for later consumption. If your drinks arrived completely liquid, please contact us directly at support@rawgeneration.com.
Hi Jawaria! Although most of our customers do experience weight loss with our cleanses, everyone's body is different and results will vary from one person to the next. The key to a successful cleanse is preparation! This informative blog post will tell you how to best prepare for your cleanse, and why preparing is important.
https://www.rawgeneration.com/blogs/ill-start-monday/how-to-prep-for-a-juice-cleanse-3-tips-to-maximize-your-results
If you feel you did not prepare properly or feel you may benefit from a different type of cleanse, please reach out to us directly at support@rawgeneration.com! Thanks!
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