“DO NOT BUY THIS BRAND ON LINE! I recently purchased the ampoules from BABOR and they all came in mouldy and cloudy. There were no expiry indications on these products. Robinsons have yet to reply and refund me on these defective products. These are most likely sourced from 3rd party vendor from HK/CHINA that are not validated.”
Thank you for bringing this to our attention. Please accept our sincere apologies for the condition of your Babor Ampoules. Product authenticity and safety are our absolute top priorities, and we want to assure you that we are treating your concern with urgency.
You can expect a direct follow-up from our customer service team to expedite the resolution and address every aspect of your experience.
