Dear Customer,
Thank you for your feedback. We understand your frustration regarding the missing green handle and the lack of response from our support team. Our customer service has already been in contact with you, and we are glad that a satisfactory solution could be found.
If you need further assistance, please feel free to contact us at +49 (0) 7672 480 12 480 or via email at rothoshop@rotho.com. We are happy to help.
Kind regards,
Your Rotho Team