“The planters I received were shoddily made and looked like bits of left over old wood nailed together. They took forever to arrive and to say I am disappointed is an understatement. They don't even have drainage holes. The only upside was that the customer service was very good and I got 50% off the order after complaining, although looking at them again I should have insisted on a full one. They look great on the website but in my case that didn't manifest itself in the actual product.”
Hello Jo
Thank you for your review and we are very sorry that you were not satisfied with the quality of your planter received. I have sent you an email so we can get this resolved for you. Our sincere apologies once again that you are not happy with your purchase and we will aim to get this resolved for you asap. Kind regards Ruby Customer Service Team
“Excellent product at an affordable price, only problem was the courier's ," mislaid " my delivery for s day. Got them a day later than anticipated but no probs.”
