Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,192 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

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Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 5 star review on 17th August 2022

679

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a side wooden pedestrian gate. With the gate being very well made and good quality. We’ve had many comments from visitors. Great service from start to finish especially to Tom! Would definitely use again.”

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Posted 1 year ago

“Great service from the start to finish. Ordered 2 gates and arrived on time. Would order from ruby in the future.”

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Posted 2 years ago

“Good product great service very helpful and efficient kept me well informed”

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Posted 3 years ago

“Ordered 100mm Treated Machined Half Round Rails 3.6m. Arrived on time. Great price,”

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Posted 3 years ago

“Bought the scandinavian redwood tongue and groove for a set of 3 drive gates and an end panel to be fitted to frames consisting of treated structural C24 timber. I am very happy with the material after it dried out, it did not warp or twist and although knotty looks great. My previous gates lasted over 30 years and I’m sure these will last much longer. Although well treated i have painted them with a wood protector called Barrenntine, coloured golden oak which sheds water so should prevent the wood swelling, a problem i had with the old gates. So i can thoroughly recommend these woods.”

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Posted 3 years ago

“Great Service and top quality timber supplied - exactly as described. Really pleased, Thanks”

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Posted 3 years ago

“Great product, great price and brilliant customer service.”

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Posted 3 years ago

“We ordered some wood from Ruby impressed by their website. Unfortunately the driver of the delivery company they were using at that time crashed into our gates causing 1000s of £s of damage. I always believe the true test of a company is their customer service when dealing with a serious issue. I cannot praise Ruby and specifically their Customer Service Manager Nikki who was quite simply outstanding. She helped sort out the insurance and the speed of response and caring and sensitive handing and determination to put it right was second to non. Ruby deserve to do well with that customer service ethos and people like Nikki in their team. Outstanding!”

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Posted 3 years ago

“I ordered some shiplap cladding together with nails and other related materials. Quick delivery a few days later and very fast satisfactory response (even on a Saturday) when I discovered the delivery driver had failed to leave part of the order. The timber is very good quality and accurately cut to the stated length. Excellent service overall. 3 out of 4 sides of large shed now in good condition.”

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Posted 3 years ago

“Very happy to recommend Ruby UK. Easy to order on line and good quality timber arrives in a couple of days.”

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Posted 3 years ago

“First class Service cannot fault on cost and delivery”

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Posted 3 years ago

“Ship lap cladding arrived promptly and was as described. Good advice on the website. Wood needed drying out and some sanding was required. Once cut to size, painted with three coats of varnish. Pre drilled wood and fixed with annular nails. Hopefully my picture will be attached showing finished job. It took a while but I am an amateur. Will use Ruby again.”

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Posted 3 years ago

“Have used Ruby a couple of times now. Although a fair bit of what was provided was wet the quality was decent and didn’t have too many rouge boards. The smell of the Cedar was delicious. Delivered on time both times and decent value for what was provided.”

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Posted 3 years ago

“Brilliant, good priced & arrived on time.”

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Posted 3 years ago

“Fast service, good communication at a very good price, my next order will be with you soon. Thank you”

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Posted 3 years ago

“Brilliant service and product”

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Posted 3 years ago

“Very pleased with the service, good quality, delivered on time.”

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Posted 3 years ago

“Ordered fencing which arrived in a few days. My husband was pleasantly surprised by the excellent standard of workmanship in the panels and they have since been commented on by neighbours. Have bookmarked Ruby for the next time we need similar products.”

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Posted 3 years ago

“Fast delivery, good service and prices”

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Posted 3 years ago

“Service is excellent. Delivery always on time and goods well wrapped. Quality of the timber is amazing and so I’m very happy to be a regular customer.”

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Posted 3 years ago

Ruby UK is rated 4.8 based on 1,192 reviews