“Mixed first experience as timber did not arrive when it should. However support from your customer services team- Nikki in particular, made it all happen so overall pleased to rate experience as five gold stars. Can't speak highly enough of this customer service.. Timber is excellent quality and will certainly buy from you again.”
“Excellent service, ordered within 3 days arrived. Quality of shiplap excellent, a few splits but that is to be expected. The only unfortunate aspect is that the longer lengths where shy a few mm in depth so affected being in line with the front of shed being built, as each piece was added was out of line with the panels on the front Fortunately not so noticeable as next to the fence. I'm a perfectionist and want everything to be at the same level”
“During and after issues with delivery, the customer service team at Ruby were great! Very helpful at resolving the problem .. couldn't fault them. I haven't been able to get the joiner here yet but the product itself looks top notch.. thank you”
“Very pleased with purchase. Ordered 50x3.6m cladding panels for some major stable repairs! As promised, arrived next day all good quality and at a very reasonable price. Great service will definitely use again when I do my barn!”
