“I was happy to find Ruby Group online still offering their services during lockdown (COVID-19), although next day delivery could not be assured by Tuffnells. Fully understandable In these unprecedented times.
This decking was ordered on a Sunday 10th May along with two 4x2 - 2.4m and four 4x2 - 3 m lengths of timber. Although the order updates button was selected to get shipping and delivery updates I received no notification from you. Delivery for decking was received Wednesday 13th May and the other timber on Thursday 14th May (why not together) but still very good.
Only disappointment I had was although I ordered direct with Ruby Group, I found the exact same products through Amazon and EBay, sold by your company but at a cheaper price.”
“Having purchased 110 decking boards, the after sales service was nothing short of amazing, the staff could not have been more helpful, as I needed extra boards urgently.
Thanks to your help, from a very happy customer.”
“Quality of the deckboards is extremely good. They have a much more solid feel to my existing boards. Though please note the thickness of the board, and that they are double sided.”
