“The boards are really sturdy and look great when compared to a similar variety from b&q. There were a few boards which split in transit on the tongue but Nikki was extremely understanding and replaced them with zero delay. Thankyou Nikki.”
“Ordered tongue and groove planks to complete a garden shed and it worked excellently giving a grade A finish. Of 35 3.6m planks non had cracks in groove, much better than other suppliers feedback. The planks were supplied well packaged and n a timely manner. Queries were answered quickly and effectively by the sales team even in these unprecedented times (covid19). Thank you very much”
“I have recently had three lots of shiplap wood for outside projects.
The quality of wood and delivery has been generally excellent.
I did however have problems with the one delivery, which I used for the front of my house, containing numerous knots.
This has diminished the finished look of the job.”
“Ordered some timber to repair my shed and Ruby had what I wanted. They confirmed with me that they had it in stock before I ordered it, and were very nice to deal with. The consignment was delivered carefully by the courier and was in perfect condition. The ends of the timber were wrapped in thick foam for protection. I am very happy with my order from Ruby and will certainly come back to them again!
Well Done!”
“Easy ordering process, prompt delivery, more damaged sections on the tongue (tongue and groove ordered) than I expected as the majority of the wrapping was torn, other wise pleased with product and will be ordering more.”
“Ordered Wednesday evening, delivered first thing Friday morning, and new garage doors built by Saturday evening!
Great product, superb service (- particularly under current circumstances!). Wouldn't hesitate to use Ruby again!”
