“I am no longer a customer. I called a month ago and canceled my order because I had to put my beloved dog to sleep as she had developed a tumor.
The person I spoke to was very helpful and told me she would be able to cancel my order. I no longer have a dog. Please take me off your list and cancel my order. Thank you”
“there's a problem with the closure on the bag. when i tried to open it with a knife, there's not enough material to make a good cut. i ended up cutting the bag all the way through. so, there's no way to keep it fresh. open to the air!! luckily, i still had the previous bag. i lost a little bit of the green stuff......my dr. gave the green stuff a thumbs up.”
Thank you for your feedback. We were having production issues and had to make some changes to improve the overall process. Please provide me with the following information so we can investigate this issue.
Order number effected,
Customers contact information.
The specific product (size)
If available lot #.
