Thank you so much for your stellar 5-star review of Disney Mickey - Minnie Happy! We truly appreciate your support and enthusiasm for our Disney collection. Your kind words mean a lot to us. We're glad to hear that you love the Disney collection and that you want them all. We hope our products continue to bring you joy and add a touch of magic to your life. Thanks again for your positive feedback! We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
Dear Cheryl,Thank you so much for taking the time to share your feedback on our Disney Mickey - Minnie Happy product. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you so much, Karl, for your fantastic 5-star rating of our Disney Mickey - Minnie Happy towel! We greatly appreciate your kind feedback and are thrilled to hear that you love our adorable Disney-themed towel.
Thank you so much for your 5-star rating of Disney Mickey - Minnie Happy! We really appreciate your feedback and are thrilled that you had a great experience with our fast service. We'll continue to do our best to ensure excellent service to all of our valued customers. We highly appreciate the support you offer for our mission of marine conservation:)
“Bought as a gift for a Disney lover...I think it is super cute and unique. Willing to spend a little more when I know it is something she does not have.”
“I would never purchase from them again. Their website populated the wrong address. This was a gift for Mother’s Day which was ordered May 3rd. Original delivery estimate was May 9th. Until the package arrived at the USPS, I was unaware the address was wrong. I contacted Sand Cloud customer service and it takes them days to respond. I wanted them to send another towel to the correct address and to expedite the shipping since it was a Mother’s Day gift. Again this is one email a day since they answer at 3am. They responded with as a one time courtesy they would send another towel. Excuse me but your company screws up a present and to fix it is a courtesy to me? Then when the original package showed up thanks to the USPS, customer service sent two emails confirming the package arrived. Ironic how quick they send emails so they don’t spend extra mines”
Hello Margaret! We are sorry to hear about the issue with your order and your dissatisfaction over the delay in responding to your concern. Your comments/feedback have been forwarded to the relevant team. We have sent you an email, so that we can rectify this issue.
