“I love how cozy the blanket is, but I found it does snag easily, so be a little careful with rings and pets! I only had it a few days and caught it several times, which created runs of the threads and a couple of holes... it just now looks well loved! Unsolicited, SandCloud reached out to me and provided several offers to make this right! I'm excited to see future updates, as I own two and love how crazy cozy and snuggly they are! I'm just way more careful with them than I thought I might need to be!”
Hi Faye,
Thank you for your feedback on the Stitch Sun - PARTY BLANKET™. We're glad to hear that you find it cozy, but we're sorry to learn about the snags and holes you've experienced. We understand how disappointing this can be, especially so soon after your purchase. Your insights are incredibly valuable to us, and we appreciate you bringing this to our attention.
We'd love the chance to assist you further, so please look out for an email from our team!
Warm regards,
Team Sand Cloud
“The blanket is beautiful. Unfortunately after the 1st wash it started to unravel. I have reached out to customer service via email and app. I was offered 1/4 of what I paid for and it's just so disappointing. We have several other Sand Cloud products and love everything else we have.”
Thank you so much for taking the time to share your feedback on our Disney - Stitch Sun - PARTY BLANKET™. We truly appreciate customers like you who help us improve our products and services.
We sincerely apologize for the unfortunate experience you had with the blanket unraveling after the first wash. This is not the quality we strive to provide, and we understand how disappointing it must have been for you. We are sorry for any inconvenience caused. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Sue,Thank you so much for your incredible 5-star rating of our Disney - Stitch Sun - PARTY BLANKET™! We are thrilled to hear that you absolutely love it. It's wonderful to know that you found a blanket like this with Stitch on it, and we're glad we could provide you with a product that matches your preferences.
If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy snuggling up with Stitch!
“I've been using this as my bed blanket for the summer, it's light and also warm, not super soft but very comfortable. The pattern is totes adorbs and much cute. It's a good blanket, so far I am satisfied with it, but I don't think I would get another one just cuz it's so expensive.”
“My husband and I used it at the beach and it was amazing it is soft to lay on and enough room for the two of our adult selves to fully lay out comfortably. You could easily sit at least 6 people so it’s big and 100% worth the price!”
