Thank you for your glowing 5-star rating of our Aelia Iceless Cooler Bag - Sunflower. We appreciate your kind words and are thrilled to hear that you love it. We're delighted that the cooler bag's size fits your needs perfectly.
Your positive feedback means the world to us. If you have any further inquiries or require assistance, please don't hesitate to reach out. We look forward to serving you again soon.
Thank you once again for choosing our product!
“and i mean everywhere. i don’t have much experience with coolers so i can’t speak on the insulation quality. but totes cute? Reader: treat yourself if you got it babe.”
Hey There, Thank you so much for your fantastic 5-star rating of our Aelia Iceless Cooler Bag - Sunflower! We truly appreciate your kind words and are thrilled to hear that you find it adorable. We're ecstatic to know that our cooler bag has caught your eye and we're happy that it seems to be perfect for your needs. While we understand that you may not have enough experience with coolers to comment on the insulation quality, we assure you that we have put great efforts into designing a product that keeps your items cool and fresh for longer. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
Hi Nancy,Thank you so much for your glowing 5-star rating and review of our Aelia Iceless Cooler Bag - Sunflower! We truly appreciate your feedback and are thrilled to hear that you love it!!
Thank you once again for your amazing support. We hope you continue to enjoy using our cooler bag for many more beach adventures to come!
Dear Rochelle,
Thank you so much for your five-star rating of our Aelia Iceless Cooler Bag in the beautiful Sunflower design. We really appreciate your support and are thrilled to hear that you love it so much that you purchased a second one! That is truly amazing. As a loyal customer, your satisfaction means the world to us. We will continue to provide you with the best quality products and exceptional service. If there's anything else we can assist you with, please don't hesitate to let us know.
“I ordered the sunflower cooler, but what was delivered to me was the sunflower beach chair. When I emailed customer service I was told that the cooler, that I actually ordered, would not be sent out to me until I sent the chair back and your company could see through tracking, that the chair was in transit. I dropped the chair for return off at my local USPS the very next day. That was 2 days ago. I still have not received notice that th cooler is on its way. This is very frustrating to me, because I ordered that cooler to take on a vacation that I leave for on 2/11/24. Receiving the wrong item was your companies fault, not mine, and now due to your delay in sending me the cooler that I actually ordered, I most likely will not get it in time for my vacation.”
Dear Jodi, thank you so much for taking the time to share your feedback regarding your recent experience with your Aelia Iceless Cooler Bag - Sunflower order. We truly appreciate your valuable input and apologize for the inconvenience you have faced.
Kindly respond to the email that we sent you.
Dear Paloma, Thank you so much for your amazing 5-star review of our Aelia Iceless Cooler Bag - Sunflower! Your positive feedback encourages us to continue delivering top-notch products to our valued customers. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you so much for the 5 star rating of the Aelia Iceless Cooler Bag - Sunflower! Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
