Hi Keith,
Thank you for sharing your feedback. We’re sorry to hear that the size guidance wasn’t clear on the product page. We understand how helpful it is to have exact measurements listed.
We’ve noted your comment and our team is looking into adding a visible size guide to improve the shopping experience. We’ve also sent you a follow-up email to discuss this further and assist with any size concerns you might have.
Thanks again for helping us improve.
Warm regards,
Team Sand Cloud
Hi Kristin,
We sincerely apologize for the delay in receiving your towel and for the frustration it has caused you. Your experience is important to us, and we understand how disappointing this situation must be. Please know that we are committed to resolving this issue. We would like to discuss further with you. Kindly respond to the email that we sent you.
