“At first, I did not like these towels. They didn’t seem to dry well. But after receiving some help from SandCloud customer service, they are working much better now. Recommendation to soak them overnight in cold water, hang to air dry. They worked much better after that.”
Hello Marla! We are sorry to hear about the lint problem and lack of absorbency with your towel. We have sent you an email, so that we can rectify this issue.
“They don't especially dry quickly. Also, 3 washes and I still get handfuls of lint in the dryer. Some day I may gift the sand blanket as I have beach relatives. All comments go for my other purchase of DALIA xl bath towel.”
Hello Jeanne! We are sorry to hear about your dissatisfaction with towel's absorbency and for not being super quick dry. Your comments/feedback have been forwarded to the relevant team. We have sent you an email, so that we can rectify this situation.
“I’ve used these towels for the last week and I’m pretty disappointed. They are very thin and lack the luxurious comfortable feel you expect when you read Turkish cotton and spending this much money.
They are thin and don’t dry the skin well, feel like I need to rub and rub to fully dry. Overall not happy with my purchase.”
Hello Rhaina,
Thank you for your valuable review.
We're very sorry to hear about the issue with your towels.
We recommend soaking the towels in cold water for a few hours or overnight and hang drying them. Natural cotton needs to be "broken in", which allows the fibers to bloom, be softer and reach maximum absorbency with better performance.
Succeeding washes: Gentle cycle on your washing machine and dry at a low heat on the dryer.
IMPORTANT: Avoid fabric softeners and dryer sheets as they gunk up the fibers making them less absorbent. And of course, avoid bleach!
If this trick fails to work, please do let us know and we will help you further.
Warm regards,
Cathy,
Sand Cloud.
“I love my party blanket and my XL towel. I was curious to try the bath towels to see if I liked them as much as the beach towels. They are lovely and absorbent and thin (in a good way) so they dry faster than normal terry towels. Super happy with the purchase. Next step, bath mat! Or maybe robe…”
