Dear Sahrish, Thank you so much for taking the time to provide us with your feedback on our Venus XL Bath Bundle Sage. We would like to discuss further with you. Kindly respond to the email that we sent you.
“These XL towels are the same size as bath sheets so great for bathroom towels. Love the design and contrast that makes them reversible. Beautiful colors and good pile although these are thinner than standard towels which is also why they dry quicker. Because they are thinner they are also much easier to fold and store which is a nice bonus.”
“I expected a little lint. But I have literally washed and dried these towels (according to the care instructions) FOUR times, and they are still covered in lint. Not only that, but some of the threads are already pulling out. While they are very soft, as you can see from the photos, they are still covered in lint - so much so that I don't want to use them to dry off after showering because then I will be covered in said lint. These are incredibly overpriced in my opinion. I was so excited to try them, but now I don't even want to use them and feel like I've wasted my money.”
Dear Stephanie, Thank you so much for taking the time to share your feedback on the Venus XL Bath Bundle Sage. We truly appreciate hearing about your experience and apologize for the issues you encountered.
We would love to discuss further on the issue and fix this. Please respond to the email
“The quality is a sad as it gets. Mine started falling apart after one wash getting worse now and the fact is there a return policy is we don’t have a return policy, worthless company save your money.”
Hello Will! We are sorry to about receiving a stained bath towel in your order and lack of response to your concern. We have sent you an email to fix this issue.
“First, I wish I didn’t choose the XL version, they are too big for a bath towel. Second, I washed them before I used them and they still left lint all over me. Third, I still feel damp after I dry myself.
I love the beach towels so was so disappointed with these.”
Hello Renee! We are sorry to hear about your dissatisfaction with the towel due to lack of absorbency, lint and dimension. We have sent you an email to fix this issue.
“These towels are a waste of money. I do love the size, but even after weeks of washing every day, they refuse to absorb any water. They just push the water around on the skin, leaving you just as wet as you started out. i will never buy them again.”
