Hello Beth! We are excited to hear that you are happy with your purchase:) We understand that you love the items you purchased, and we hope you have a great time using them! We highly appreciate the support you offer for our mission of marine conservation:)
“While the quality of the product really is awesome, I realized it didn’t actually meet my needs. The customer support I received was excellent beyond expectation! I definitely plan to try different products in the future thanks to these incredible people who really care about their customers. Thank you, team Sand Cloud!”
Thank you so much Danna for your 5 star rating on our Brioche Rib XL Bath Bundle Dusty Pink! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Hello! Thank you for your valuable review:) We are sorry to hear about your dissatisfaction with the towel as it does not dry thoroughly. In order to fix this issue, we have sent you an email.
“I have had these towels for about a month now, they still leave fuzz all over my hands and body after I dry off with them. I thought this would stop happening after a few washes but that is not the case. I cannot dry my hands on these towels before washing my face or putting in contacts because my hands will be covered in pink fuzz.”
Hello Reyna! We are sorry to hear about the issue with your towel. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
“Just so love these towels. I am getting rid of all my other towels and will only be buying Sand Cloud towels from now on. Thank you for a fabulous towel!”
Hello Christina! We are sorry to hear that you're unhappy with the towels. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
