Thank you for sharing your experience with us, and we're sorry to hear about the issues with your purchase. We strive to provide high-quality products, and it’s disappointing to hear that this didn’t meet your expectations. We would like to discuss further with you. Kindly respond to the email that we sent you.
“I was in Turkey for a year, 1979-80, and found some super-plush towels manufactured in Bursa, TK, but have been unable to find any since. They are 2- to 3-times as thick as your bath towels and absolutely incredible. Any chance of getting them into stock for you?”
“So far so good! Love the color and the tassels, big enough to fully cover everything, dries fast which is awesome and isn’t super heavy like other towels. I’m pretty pleased with them overall and will likely buy more.”
Thanks so much for your 5 star rating of Daze XL Bath Bundle Beige Alexandra! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much for the 5 star rating, Elizabeth! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“A friend told me about these towels when I was searching for a housewarming gift for someone special. Turned out to be a great idea and an excellent gift.”
“Beautiful, unique towels. I initially had a problem with the tassels on one of the towels but when I reached out to customer service they offered and exchange. New set was perfect.”
Hello Donna! We are sorry to hear about the issue with your towel and your disappointment over the response you received to your concern/issue. We have sent you an email to fix this issue.