“I didn’t receive the full bundle and immediately wrote to Sand Cloud regarding the issue. It’s been over a week without response. I sent a second email regarding the issue and have yet to hear anything, just warned that sending multiple inquiries can delay response.
The towel otherwise is great, just wish they’d all come in so I could continue speaking highly about the products I’ve purchased. I’ve spend over $500 now on Sand Cloud products. Just be aware of their customer service.”
Hi there,
Thank you for your feedback and for your support of our products. We're really sorry to hear that you haven't received the full bundle and that our customer service has not responded in a timely manner. We understand how frustrating this must be, especially after your investment in our products. Please know that we’re here to help and will do our best to resolve this matter as soon as possible.
We appreciate your patience and understanding!
Warm regards,
Team Sand Cloud
Hi Terri,
Thank you for your awesome review! We're thrilled to hear that you're enjoying the Daze XL Bath Bundle Sage. It’s wonderful to know everything is going great so far. If you have any questions or need anything, feel free to reach out anytime!
“These are the biggest, softest, most absorbent towels I have ever owned. Truly a luxurious feel and it dries quickly too. I hang dry these in the sun and they dry so fast here in Hawaii despite the humidity. They are so big that they cover my body 1.5 times around and I'm a size 15!
These are heavy towels so I wash them separately from my regular laundry. I loved these so much I bought a 2nd bundle.”
Thank you so much for giving our Daze XL Bath Bundle Sage a glowing 5-star rating! We are absolutely thrilled to hear that you are loving our towels.
It's wonderful to hear that they have surpassed your expectations.
Thank you again for taking the time to share your feedback. We look forward to serving you again in the future with more exceptional products.
Dear Shelley, Thank you so much for taking the time to rate our Daze XL Bath Bundle Sage with five stars! We are thrilled to hear that you love it love them.
Hello Tonya! We are sorry to hear that you're unhappy with your towel. Your feedback/comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
