“I ordered this bundle thinking I would get a bath towel and hand towel bundle like how it is shown in the pictures. But no, I received two hand towels. I do not need two! The pictures shown are deceiving. So fkn frustrating!”
Hi Sergio,
Thank you for reaching out and sharing your experience with the Geo Moon Hand Bath Bundle. We're sorry to hear that the product didn't match your expectations based on the images. We understand how disappointing it can be when what arrives isn't what you anticipated. Your feedback is important to us and will help improve our representation moving forward.
We'd love to assist you further, so please look out for an email from our team.
Best wishes,
Team Sand Cloud
Thank you for your review of the Geo Moon Hand Bath Bundle. We appreciate your feedback, and we’re sorry to hear that the product did not meet your expectations. It’s important to us that our items meet high-quality standards, and we regret that this wasn’t the case for you.
Please look out for an email from us, and we hope to assist you further.
Hello! Thank you so much for your fantastic 5-star rating on our Geo Moon Hand Bath Bundle - 2 Pack! We are thrilled to hear that you love these towels and find them plush and soft.
Your kind words truly mean a lot to us.We also want to take this opportunity to express our gratitude for your loyalty as a customer. It is customers like you who inspire us to continually strive for excellence in our products and services. We look forward to serving you again soon!
Thank you once again for your support and for being a part of our wonderful community.
Hello Debra! We are excited to hear that you are happy with your purchase:) We understand that you love the items you purchased, and we hope you have a great time using them! We highly appreciate the support you offer for our mission of marine conservation:)