“I bought two ivory towels used once washed in cold water and I swear they both are now white I have attached a picture. I liked the towels. Absorbed water good. But what’s up with the color?”
Hi Stephen,
Thank you for your feedback on the Terra Fringeless XL Bath Bundle. We're glad to hear that you liked the towels and found them absorbent, but we're sorry to learn about the color change after washing. We appreciate you bringing this to our attention, as it helps us strive for better quality.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“Well, I am a bit disappointed. I LOVE my beach towels and was excited to try the bath towels. I was disappointed in how rough they are. I keep washing them and hope they soften up.”
Hi there,
Thank you for sharing your thoughts on the Terra Fringeless XL Bath Bundle. We're sorry to hear that the towels haven't met your expectations in terms of softness. We understand that this can be frustrating, especially when you're looking forward to enjoying new bath towels. Washing them a few more times may help with the texture, but we truly appreciate your feedback.
If there's anything else we can do to assist you, please don't hesitate to reach out.
Warm regards,
Team Sand Cloud
