“i love all my previously purchased sand cloud items. The bath showed up beautiful & lush. After washing on gentle just one time, the stitching was falling apart & coming undone. Not the high quality i’m used to experiencing with sand cloud. was it a sale item defective?”
Hi Robin,
Thank you for your feedback regarding the Turtle Mudcloth Hand Bath Bundle. We're sorry to hear about the issues you experienced with the stitching after just one wash. We strive to maintain high-quality standards, and your feedback is crucial for us to improve.
Warm regards,
Team Sand Cloud
“i have been trying to contact sand cloud that i am missing the hand towels from my order but no one has responded to my claim otherwise i love everything else”
Hi Ty,
Thank you for reaching out to us and sharing your experience. We’re glad to hear that you love everything else, but we’re sorry to learn about the issue with the missing hand towels. We completely understand how frustrating it can be when things don’t arrive as expected.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
