“I love the print, and the texture of the towels. I’ve only washed them twice and they are already losing threads. I’m not sure how long they will last. Also, I would not call them quick dry at all.”
Hi Ami,
Thank you for your review. We appreciate your feedback and are glad to hear that you found the hand towels better than the bath towels. However, we’re sorry that they didn’t fully meet your expectations in terms of drying ability. We understand how important it is for towels to perform well.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“They dry faster than the thick towels I have. This is good because we constantly washed the old towels as they started smelling after 1-2 uses because they stayed wet for so long. Just to let you know, they shed A LOT for the first 6-8 washes. It was a real pain, but otherwise, they are good towels.”
Hi Chris,
Thank you for your feedback regarding the Carbonado Diamond Hand Bath Bundle. We're genuinely sorry to hear that the towels have been shedding after multiple washes.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“I’m a longtime Sand Cloud fan and have purchased many of their products. They have all been extremely well made, last forever and I love the mission behind the company. These hand towels feel luxurious and I love the design. They are simply great! This is my second bundle in a different color.”
Thank you so much for your incredible 5-star rating on our Carbonado Diamond Hand Bath Bundle - 2 Pack in Black! We truly appreciate your support and are thrilled to hear that you are a longtime fan of Sand Cloud. We're incredibly grateful for your loyalty and trust in our brand.We're delighted to know that you have been satisfied with the quality and durability of our products. It brings us joy to hear that our Carbonado Diamond Hand Towels have added a touch of luxury to your daily routine. We take pride in our designs and the mission behind our company, and we're glad that it resonates with you.
Thank you once again for your continued support and for choosing Sand Cloud. We're grateful to have you as a valued customer, and we look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out to our friendly customer service team. Have a wonderful day!
“The towels not only look amazing but feel amazing. They are super soft and very absorbent i wont lie they can be a bit pricey, but i have yet to find towels this size and soft anywhere else”
Dear Angel,Thank you so much for taking the time to leave us a fantastic 5-star rating on our Carbonado Diamond Hand Bath Bundle - 2 Pack in Black. We truly appreciate your support and are thrilled to hear that you are loving your purchase.
We're delighted to hear that the quality and size make them worth it in your opinion.
We are grateful to have customers like you who recognize the value and uniqueness of our products. It's feedback like yours that motivates us to continue delivering exceptional quality and satisfaction to our valued customers.
Thank you again for choosing Carbonado, and we hope to have the pleasure of serving you again in the future!
