Hi Jacquie,
Thank you for taking the time to share your thoughts on the Micro Waffle XL Bath Bundle. We're sorry to hear that you found the material to be rough and of low quality. We understand how important it is for our products to meet your expectations.
Your feedback is essential to us, and we appreciate you bringing this to our attention. If you would like to discuss this further or if there's anything we can do to improve your experience, please check your email for a message from us. We're here to help!
Hi Martina,
Thank you for the fantastic review! We’re thrilled to hear that you love the Micro Waffle XL Bath Bundle. It’s great that the towels are both lightweight and super absorbent for you! If you have any questions or need assistance, feel free to reach out.
“I wanted to find a good towel that is absorbent and dries quickly. While these towels do dry quickly, they are very thin and I don't feel they dry my skin very well. I find myself having to make at least 2 passes before I feel like I'm actually dry. The towels are well-made and look nice, and they are plenty large enough, but I just feel like they are not as effective as I expected.”
Thank you for your feedback. We’re glad to hear you found the towels well-made, large, and quick drying, but we’re sorry they didn’t meet your expectations in terms of absorbency. It’s important to feel fully dry after use, and we understand how having to make multiple passes can be frustrating.
Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
“Things I love: color, design, size, quality. Reason for only 3 stars is because they are not as soft as a different style of bath towel I ordered a couple years ago. I orded the Waffle towel because I liked the waffle design. They dry quickly and are lightweight. Maybe they will soften with more washes.”
Thank you for sharing your thoughts on your recent purchase. I’m glad to hear that you love the color, design, size, and quality of our waffle towels. However, I’m sorry to learn that they are not as soft as you expected, especially compared to the bath towels you ordered a couple of years ago. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Deborah, Thank you so much for your fantastic 5-star rating of our Micro Waffle XL Bath Bundle - 2 Pack - Sand! We truly appreciate your kind feedback and are thrilled to hear that you love them. Your loyalty as a customer means the world to us, and we are grateful for your continued support. We value your trust in our products, and we will continue to provide you with top-notch quality items that meet your expectations.We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“I am very happy with these towels and the more I use them the more I like them. They are so much bigger than the ones they replaced, they're lightweight yet absorbant and dry more quickly than our old towels. The waffle is soft, not scratchy and they get even softer with subsequent washings. I will never go back to thick fluffy "hotel" towels. Those are great on vacation, but I like these better for everyday.”
Dear Cheryl,Thank you so much for your glowing 5-star review of our Micro Waffle XL Bath Bundle - 2 Pack - Sand!
Your feedback about the size, lightweight yet absorbent nature, quick drying capability, and softness of our waffle towels is truly valuable to us. We take pride in providing high-quality products that enhance our customers' daily routines, and your kind words reinforce that we are on the right track.
We appreciate your loyalty as a customer and are grateful for your continuous support.
