Hi there,
Thank you for reaching out and sharing your experience with us. We’re really sorry to hear that you didn’t receive the Grey washcloths and that you haven’t heard back from our team. We understand how frustrating this must be, and we truly appreciate your patience.
Please know that we’re here to help, and you’ll be getting a response from us soon.
Warm regards,
Team Sand Cloud
Hi Jani,
Thank you for your feedback regarding your order. We're truly sorry to hear that you haven't received your Terra Bath Washcloth Bundle. It's our goal to ensure timely deliveries, and we apologize for the inconvenience this has caused.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“The wash cloths are okay but I kind of wish they had a little more softness to them. And I really wanted the grey to match the towels with the stripes. But every time I go on the website, there is no grey stripe wash cloths. But they are good and absorbant. So I will keep them. Really wish Sand Cloud would put together a bundle for the bath that has a towel, hand towel and wash cloth! It just makes sense!”
Hi there,
Thank you for your fantastic review! We're so glad to hear that you love the material of our Terra Bath Washcloth Bundle. We take pride in the quality and comfort of our products, and your feedback means the world to us. If you have any questions or need further assistance, feel free to reach out. Happy washing!
