Hi Michael,
Thank you for sharing your feedback, we’re truly sorry to hear about the delayed delivery and the issue you experienced with the washcloths fraying after the first wash.
We’ve reached out to you directly via email regarding Order #2838452 (Terra Bath Washcloth Bundle – 6 Pack – Grey) and are happy to assist with either a reshipment or a refund, depending on your preference.
We’d really appreciate the opportunity to discuss this further and make things right. Kindly respond to the email we sent so we can assist you directly.
Thank you again for bringing this to our attention.
“I I prefer a thinner washcloth. These are perfect and dont wear out like other thin cloths. They are good quality and launder well. They do not get musty like the thick cloths.”
“While I do like a nice fluffy wash cloth I do like the way these feel. I also like that they are thin to reach nook and crannies especially on face and ears. So important.”
“I wanted thin washcloths that were soft and made of organic materials for taking my makeup off at the end of the day, and these grey ones are perfect.”
