“I like the quality, but not the sizing. First I ordered a S/M of the terry style. It was too small, so I gave it to my Sister and ordered again. That robe was not available in the only other size L/XL, so I ordered the waffle robe in L/XL thinking it should fit ok. It was huge, way too big for me. With only 2 size choices, unfortunately I’m usually an L. I’m sure with the choice of S/M/L/XL a Large would have fit just right. Be aware when ordering.”
Hi Aileen,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you liked the quality of the Micro Waffle Robe – Sand, and we’re sorry to hear about the sizing challenges you experienced between the available options.
We’ve reached out to you directly via email regarding order #2825420 to further discuss your experience and review available resolution options. Your feedback is important to us and will also be shared with our product team for future consideration.
Please feel free to respond to the email we sent, and our support team will be happy to assist you further.
Thank you so much for your 5-star rating of our Micro Waffle Robe in Sand L/XL! We appreciate your kind words and feedback.
We're thrilled to hear that you found the robe worth the money, with great quality, sublime texture, and fabric. It's fantastic to know that the fit is true to size and that you find it incredibly comfortable!
We genuinely value your loyalty as a customer and are grateful for your continued support. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
