Hi Anthony,
Thank you for sharing your honest feedback regarding the Pumpkin - PARTY BLANKET™. We’re truly sorry to hear about the quality issues you experienced, especially with the blanket falling apart after minimal use, this is certainly not the experience we want for our customers.
A partial refund has already been processed for your order, and we’ve also reached out to you directly via email regarding Order to offer an additional goodwill resolution. Kindly respond to our email at your convenience so we can assist you further.
“It's large and lovely and the reversible patterns is really quite nice. but it is very fragile. it already has a hole in it and i'm not even sure how it happened. i am guessing it is dog paws nesting in it one day while we were gone. i know it's my fault that it is already less than pristine. but just wanted others to know too”
Hi Elizabeth,
Thank you for your thoughtful review of the Pumpkin - PARTY BLANKET™! We’re delighted to hear you love the large size and reversible patterns. However, we’re sorry to learn about the fragility you experienced and the hole that formed. We appreciate you highlighting this concern, as it helps us improve for future customers.
Wishing you better experiences with your lovely blanket in the future!
Warm regards,
Team Sand Cloud
“The first one I ordered got lost in the mail or delivered to the wrong place, but the customer service sent me another one!!! I am in love!! It is think enough to not overheat, but also keeps you very warm! I was pleasantly surprised! It is incredibly soft and looks good on my bed! I waited a year since it went out of stock last year! And even if it took a little longer for me receive it, since the first one was lost….It was so worth it! H love everything about this blanket! Don’t mind my favorite childhood Casper stuffed animal. I’ve had him since I was 3!!”
“I love this blanket so much! It’s exactly what I was looking for. It’s light weight, huge and super cozy! My cat is also completely obsessed with it!”
“Patiently waited for this gem. Was so excited to see the notification on my phone saying she had arrived. Excitedly tore through the packaging to be hit with the horror that it wasn't there. I was shocked, I was sadden, but most of all I just wanted to be comforted by curling up into a soft, eco-friendly, festive reminder of the season that is quickly approaching. Contacted customer support faster than a jack rabbit on a date, they quickly and efficiently sent a new one to dry my watery eyes. I eagerly waited once again to receive my pumpkin prize. Ripping through the bag, images of the pure Halloween comfort that waits ahead, I finally pulled it out and gave a gleaming smile. She is home now. My hand swept across the soft 100% Turkish organic cotton, my eyes gazing at the jack-o-lanters grining back at me almost saying "we want to hallow-hold you". I wrapped myself up that night in the party sized blanket and had sweet sweet halloween dreams of festive comfort.”
“Pumpkin party blanket was called a Super star at a Class Reunion! It was admittedly the star of the of the program. Big hit is an understatement. You won’t be disappointed if you buy one of these Party Blankets!”
“Fits over a king size bed with 3-4 " of drop on either side. The print and color is exactly as photographed. The quality is exactly what I hoped! I love the texture and softness! I threw it in my dryer on low steam when I got it for a 20 min and voila... now it's on the bed. My mother in law is going to order one too.”
