Hi Todd,
Thank you for sharing your feedback with us, and we’re truly sorry for the frustration caused by receiving an incomplete order.
Our team has reviewed your order and confirmed that a replacement was already created to address the issue. We’ve also reached out to you directly via email to make sure everything has been resolved to your satisfaction and to see if there’s anything further we can assist with.
When you have a moment, please feel free to reply to that email so we can ensure everything is fully taken care of.
Thank you for bringing this to our attention, we appreciate the opportunity to follow up.
