“This towel tore after the first wash. I have contacted customer service several times, but I have not received any response. I would appreciate your assistance in resolving this issue.”
Hey! Thank you for sharing your feedback! 😊 We’re so sorry to hear about your experience with the towel and the difficulty reaching us. That’s definitely not the level of service we strive to provide. We’ve sent you an email to make this right and assist you further.
Thank you for supporting our mission to protect marine life! 🌊
“Love the cheetah design. That is what drew me to this towel. It deserves to be displayed so right now it is hanging on my door, but being a Sand Cloud towel, it will also be great for when at the beach or just hanging out on my patio. Might even have to use it as a bedspread. Simply a great design and perfect colors. Love, Love, Love.”
“Love this towel. The Cheetah design is what attracted me. So beautiful and great colors. I love that, like all the sand Cloud towels, it repels sand and folds up small. Also love that my purchase helps protect the oceans. Another great design to add to my collection.”
Hi there,
Thank you so much for your amazing feedback. We’re thrilled to hear that you loved the quality of your Sunrise Towel and that your order arrived quickly. Hearing that it was amazing as always truly means the world to us.
We’re incredibly grateful for your continued support and trust in Sand Cloud. If you ever need assistance or have any questions, we’re always here and happy to help.
