Hello Sarah! We are sorry to hear about your disappointment due to lack of response to your concern/issue over receiving all incorrect towels. We have sent you an email to fix this issue.
Are you satisfied with how lightweight and compact the product is?
No
Yes
“We loved the simplicity of this design it is super soft and light. I bought these because we have small kids and brining bulky towels plus the 100 other things you need for kids was too much. Love that these stow in the bag very easily.”
Are you satisfied with how lightweight and compact the product is?
No
Yes
“Love all of my Sand Cloud towels! I use them as towels at the beach or pool mostly but have also used them as a lite blanket on cool spring/fall days when sitting outside on our deck.”
“While the towel itself is lovely, I ordered and paid for 2 and only received 1. There is no phone number to call, and my emails have gone unanswered. So, quality is very nice, but it’s very hard to get customer service.”
Hello Terri! We are glad to hear that you're happy with the quality of the towel but disappointed due to lack of response to your concern of missing towel. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.