Hello Hamza! We are sorry to hear about your dissatisfaction over thinness and lack of absorbency. We have sent you an email so that we can rectify this issue.
“They are very pretty. I love the ends of them, but they do not absorb at all. They are very thin, which I knew, but I was hoping that they still were absorbent like they said. But you kind of just smear water all over your body after you’re out of the bath, they were expensive and now my son and husband are begging me to find different towels, so I’m back on the hunt.
Updated: customer service reached out and even refunded about 25% of my purchase which was really kind considering I didn’t ask them too. Hopefully they get some fluffy towels soon and I would buy again. For now, these make great guest towels”
Hello Diana! We are very sorry to learn that you are dissatisfied with the absorbency of your towel. We have sent you an email, so that we can rectify this situation.
“I do like the weight of these towels - they are perfect for warm Southern California temperatures. But the bath towel is the size of a bath sheet, which is way too big for wrapping hair. It’s just too large in general for me - I’m 5’2” and I would never buy a towel this big.”
Hello Karen! We are sorry to hear that you're dissatisfied with the bath towel size. We have forwarded your feedback/disappointment to the relevant team. We have sent you an email, so that we can rectify this situation.
“I really like the bath towels. It doesn't seem like they would dry as well as they do because the material is so thin, but it does a great job and the thinness and size of the towels are pretty awesome. My only complaint is that the hand towel just feels too small. Also, I would like to purchase the bath towels separately just so I could have extra.”
Hello Geneva! We are excited to hear that you are happy with your purchase:) We have forwarded your feedback/suggestion to the relevant team. Thank you for choosing to shop with us!
“I did not want to spend this much on bath towels- but I had some specific needs. I live in Nevada, so everything dries quickly, but I wanted the dryer to be able to dry a full load (4) towels at once. I wanted to be able to fit 4-6 towels in the washer together without it being ridiculously packed. My fluffy target towels of the past were such a pain- huge, took up so much space in the laundry basket, towel rack, and washer. I wanted something large, attractive, easy to dry, compact in the basket, and light enough to wrap my hair after a shower. These towels are everything I was looking for. I bought them a little over a year ago and my partner and I have used them non stop. I took the attached pic five minutes ago- you can tell they hold up well to constant washing and use. if you’re sick of the towels in your life being too small, taking up too much laundry space, or taking too long to dry- you’ve found a solution.”
“Honestly the best bath towels I have ever owned. I got the towels in ivory and I love how aesthetic it looks with my bathroom. I love how large they are so I'm able to dry myself off faster while having the towels dry off faster since it's lightweight! I'm in love with the fringes as well it's adds a little touch to the towels compared to regular towels.”
