“I love these towels and they are truly beautiful and absorbant. The only downside is that they are super reactive to products containing benzoyl peroxide (found in a lot of acne face products). I didn't have this problem with my prior towel brands so I didn't think much of it but, if I even touch these new towels with a small amount of product on my hands, they turn from beautiful sage green to bright yellow/orange. I will continue to use the towels because they are functional but Im sad they arent as aesthetic as I had hoped they would remain.”
Hello Letty! We are sorry to hear that the towel took a long time to dry and did not dry completely, which has led to your dissatisfaction. We have sent you an email so that we can rectify this issue.
“Package was delivered to wrong place as I was sitting out front when I the package was supposedly delivered. Have yet to hear back from Sand Cloud.
**Update: This was resolved over a month later but the product ended up being cut up and used as rags in my shop due to the poor packaging causing them to be torn up. They do feel nice though.”
Hello Elric! We are sorry to hear that your package was delivered to an incorrect destination and disappointed due to lack of response to your concern. In order to fix this issue, we have sent you an email.
“I was looking for the best towels, but that is not what I received for my money. They dry average to below average. They do not dry quicker, than regular towels. The cost is much more than regular towels. I would not recommend these towels to anyone looking for “better” than average towels.”
Hello Robin! We are sorry to hear that you are dissatisfied with the towel set owing to the slow drying time and lack of absorption. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
